Haffar Consulting

Scorecard · 15 questions · 5 minutes

How well does your business run without you?

Fifteen statements. Rate each from 1 (not true) to 5 (completely true). Takes about five minutes, and your score shows right here; no email needed to see it.

Owner dependence

The single biggest factor in what a buyer will pay, and in whether you can take a holiday.
The business would run normally if I took three weeks off with no phone.
Not trueCompletely true
Customers and suppliers deal with my team, not with me personally.
Not trueCompletely true
Someone other than me can approve spending, pricing and hiring within set limits.
Not trueCompletely true

Documented processes

If it lives in your head, a buyer can't buy it and a new hire can't learn it.
Our main processes are written down well enough that a new hire could follow them.
Not trueCompletely true
When someone leaves, their work doesn't stall for weeks.
Not trueCompletely true
We do the same job the same way every time, not however the person on shift prefers.
Not trueCompletely true

Systems and automation

Every re-typed number is a cost, a delay and an error waiting to happen.
A quote, work order and invoice don't have to be typed in separately.
Not trueCompletely true
Our software tools talk to each other without someone copying data between them.
Not trueCompletely true
Routine follow-ups, reminders and confirmations go out without a person remembering.
Not trueCompletely true

Financial visibility

Buyers discount for numbers they can't trust; owners lose money on numbers they can't see.
I can see this month's sales, margin and cash position today, without asking anyone.
Not trueCompletely true
Month-end reporting takes hours, not days, and the numbers are right the first time.
Not trueCompletely true
I know which customers, jobs or products actually make money.
Not trueCompletely true

Team and concentration

One irreplaceable person or one dominant customer is a risk a buyer prices in.
No single employee is the only one who knows how a critical part of the business works.
Not trueCompletely true
No single customer is more than a fifth of our revenue.
Not trueCompletely true
The team has clear owners for each area and knows what good looks like without me checking.
Not trueCompletely true

Your result

0out of 100

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